Cookie Policy

Cookie Policy

1. What cookies are

Cookies are small files that the website or a service used by it may store on your device.

They may be temporary — existing only during the current session — or persistent and stored until a specific date or until they are deleted.

Cookies may be:

  • first-party — set by the website itself;
  • third-party — set by an external service used by the website.

2. How we use cookies

Hotel Saint George may use cookies and similar technologies for:

  • proper functioning of the website;
  • remembering selected settings;
  • remembering cookie preferences;
  • providing the functionality of the reservation system;
  • security and protection against misuse;
  • analysis of website traffic and the way the website is used;
  • providing content and functionality from external services.

3. Strictly necessary cookies

These cookies are necessary for the basic operation of the website or for providing a service explicitly requested by the user.

They may be used, for example, for:

  • saving cookie preferences;
  • functioning of forms;
  • security;
  • user session;
  • technical operation of the reservation process.

As a rule, strictly necessary cookies do not require prior consent.

4. Functional cookies

Functional cookies may enable additional features or remember choices made by the user.

When their use is not strictly necessary for the requested service, they are activated only after the required consent has been given.

5. Analytical cookies

If the website uses analytical services, they may help us understand how visitors use the pages — for example, which sections are visited most often and whether technical problems occur.

When these technologies require consent, they are not activated before consent is given.

6. External services

The website may use functionality provided by third parties.

This may include, for example:

  • Quendoo — for providing online reservation functionality.
  • Google Maps — if interactive maps are loaded on the website.
  • [Google Analytics / Matomo / another analytics service] — only if actually used.
  • [YouTube / social media / other embeds] — only if actually present on the website.

External providers may use their own cookies and other technologies and process data in accordance with their own policies.

In the case of content from an external provider, the user may need to give consent first before it is loaded.

7. Consent management

On the first visit to the website, you may be given the opportunity to:

  • accept all optional cookies;
  • reject optional cookies;
  • make a choice by category.

You can later change or withdraw your choice through the cookie settings on the website.

Refusing optional cookies should not prevent basic access to the website and the services that do not depend on them.

8. Browser management

Most browsers allow you to:

  • view stored cookies;
  • delete individual or all cookies;
  • block certain cookies;
  • restrict third-party cookies.

Please note that disabling strictly necessary cookies through the browser settings may cause certain functionalities to work incorrectly.

9. List of cookies used

I would recommend not writing a manually invented list here.

After we complete the website and configure the consent system, we should perform a real scan and fill in the table:

Cookie / technologyProviderPurposeCategoryDuration
[cookie]Hotel Saint GeorgeSaves cookie preferencesNecessary[duration]
[cookie]QuendooReservation functionality[category][duration]

This is important because the actual list must match what the website really loads, not a general template.

10. Changes

This Cookie Policy may be updated when the technologies or external services used change.

The current version is published on the website of Hotel Saint George.